SAMSUNG SOUTH AFRICA, SSS CELLULAR & SAMSUNG BRAND STORE - WHAT A JOKE

At the beginning of May I left my Samsung phone at a Samsung Brand Store for a repair & am still waiting for a resolution to the problem, nearly 4 months later.

After corresponding with Samsung CUSTOMER SUPPORT, and after a number of telephone calls with them as well as with their service provider & the supposed MD of the brand store - nothing has been done.

No-one has actually understood the issue - which is so simple & was explained in my initial correspondence as well as during telephone conversations.

In the last month and a half, at least, I haven't heard from anyone - no-one is bothered to try to sort this issue out. I can't get to speak to someone in authority - I can't get passed CUSTOMER SUPPORT.

SAMSUNG - WHAT A JOKE.