MB
Martilie B
1 reviews | Active since Mar 2022
09 Mar 2022, 10:01
SAMSUNG SOUTH AFRICA SERVICE IS PATHETIC
Bought a brand new SAMSUNG microwave oven, It lasted for 4 weeks. And now I get absolutely NO after care customer service from them. Logged several call back requests online, phoned and they just cut me off when they don't want to assist. Their service if appalling ! They just could not care less !
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Samsung South Africa's replyOfficial
09 Mar 2022, 10:03Good morning Martilie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply09 Mar 2022, 10:03
Official
Good morning Martilie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS