NS
Nirvaan S
1 reviews | Active since Apr 2024
06 Apr 2024, 09:30
Samsung South Africa never again
Absolutely pathetic service from CourierIT and Samsung South Africa. I will never buy from Samsung again. I waste more time chasing up on my delivery which never seems to go to the correct address, than it would take to buy an item from instore. More than a week and still have not received my next day delivery, with no communication about when to expect same.
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Samsung South Africa's replyOfficial
06 Apr 2024, 09:39Good day Nirvaan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply06 Apr 2024, 09:39
Official
Good day Nirvaan,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM