Samsung South Africa - *****, *******ion, possibly ******** practices

After many complaints and trying communicate to Samsung about a cover up on repairs to a washing machine and voiding of the warrantee, and follows up by a "Steven" , Steven from Samsung continued to lie and cover up and justify Samsung management justification and refute of the warrantee based on the perpetuation of lies and evidence which has no basis. I have full video and photos of the repair which proves this lying and cover up. This attitude of Samsung South Africa is beyond comprehension and defies all logic. Calls for contact details of "Stevens" boss or manager was denied, as he said his boss cannot change the decision. When I asked did you look into the testimony of the second technician who did the actual repair, the question was avoided, and simple yes or no was not answered, showing that people involved in the decision making pick and choose who they will isten to, and what facts they will use ignoring other evidence. This is point to possibly a cover up by Samsung SA people into a *****ulent possibly even ******** activity. The public needs to be aware that despite having great products, some Samsung SA staff, are fleecing, and cheating Samsung customers. Yes I called this Steven a ***ard as the evidence is obvious, but his stuck to his story, even lost his temper, as I did when asked to to be man, man up and stick for the truth. What ever hold Samsung have on this person and others and denial of the truth make sone wonder about the ethical and moral attitude of Samsung Management who possibly coerce their staff to lie on their behalf. Or do Samsing management simply not care and we the consumers can be treated like ******* and assumed to be fools. I challenge any other Samsung client to come forward if they have experienced any such despicable treatment.