BK
Boitumelo K

1 reviews | Active since Aug 2021

04 Aug 2021, 15:44

Samsung South Africa false promises.

I received an email 2 weeks ago from Samsung South Africa congratulating me for winning a phone and the email had a link where I had to complete the delivery details. I completed the form for my new phone to be delivered but to my surprise, 11 days ago I received another email from Samsung South Africa that they accidentally sent me the winning email. I have been a loyal customer for over 6 years and now they thank me by sending me false promise of a new phone. I'm deeply disappointed.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Aug 2021, 15:47
Official
Dear Boitumelo  ,

You received an email from us congratulating you on winning with Samsung – Subject: “Congratulations you are a Winner!!!!”. Please accept our sincere apologies as the email was sent to you in error.

The Samsung Team
NM