LG
Linda G
1 reviews | Active since Mar 2022
31 Mar 2022, 15:31
Samsung South Africa, Buy 1 get 1 free promotion ****
I'm reviewing Samsung South Africa, giving them a 0 rating because of my experience with their promotion of buy 1 get one free where they are refusing to give me the free items, I feel ****med.
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Replies (2)
Samsung South Africa's replyOfficial
31 Mar 2022, 15:48Good day Linda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply31 Mar 2022, 15:48
Official
Good day Linda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
LG
Linda G's updateReviewer Update
09 Oct 2023, 10:09Samsung did resolve this issue. Thank you!
LG
Linda G's update09 Oct 2023, 10:09
Reviewer Update
Samsung did resolve this issue. Thank you!