Samsung South Africa Bad Service with my Top Freezer

I have bought Samsung RT5OK6531SL Top Freezer, With Twin Cooling System, on the 6th of August 2021.

Within 6months the fridge began to have a an erratic bang sound as and when the compressor has to switch on and off. I lodged a complaint with the shop I bought the fridge and one of the Samsung repair registered company in the area in Middleburg came for inspection and found no faulty. The inspection was done on 19th October 2021 (in just 3 months).

I moved from Middleburg (Mpumalanga) to Polokwane in Limpopo in December 2021. The problem continued, and I lodged as complaint with Samsung directly in January 2022 and was instructed to write an email to *** as they don’t have any technicians in my area.

To date I have not received any feedback from Samsung and I am stuck with the erratic banging sound. This was the worst purchase I have made and wrong company to find myself to have to find myself to deal with. The warranty and guarantees I have will likely lapse without Samsung not ever reverting to me.