AR
Ailsa R
1 reviews | Active since Nov 2017
05 Aug 2021, 14:46
Samsung South Africa
Bought the special they were running in march 2021, , was suppose to get a free set of earbuds, had problems doing the registration , contacted them they asked me to send a copy of the slip which i did,
still no delivery and no one at their call centre can find out waht is going on. . so basically have been ****** by Samsung. pathetic service. never go for a special if they can not provide it immidiately lesson learned!!!!!
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Samsung South Africa's replyOfficial
05 Aug 2021, 14:48Good day Ailsa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply05 Aug 2021, 14:48
Official
Good day Ailsa,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM