LVDB
Louis Van Den Berg
1 reviews | Active since Dec 2023
08 Jan 2024, 18:40
Samsung south Africa
I did receive my Device today and now they did put new speaker and the Device is still making Noise by the speaker amd is going to be the 3 time im going to send it in for repairs Samsung is give bad service really Samsung are the best in the worlds but know they give bad service poor very very poor customer service i want feed back asap thank you
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Replies (2)
Samsung South Africa's replyOfficial
08 Jan 2024, 18:42Good day Louis
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply08 Jan 2024, 18:42
Official
Good day Louis
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's replyOfficial
09 Jan 2024, 09:25The issue has been escalated to the relevant desk, we will inform you once the matter has been resolved, please wait for feedback.^NM
Samsung South Africa's reply09 Jan 2024, 09:25
Official
The issue has been escalated to the relevant desk, we will inform you once the matter has been resolved, please wait for feedback.^NM