MH
Michelle H
1 reviews | Active since Jul 2019
07 Apr 2021, 17:52
Samsung software
I'm very disappointed with the services of Samsung, my A10 everytime when I update my software my sim cards get blocked and I need this problem to be solved cause I cant experience this thing everytime I recharge my phone
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Samsung South Africa's replyOfficial
07 Apr 2021, 17:54 Good evening Michelle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:SS
Samsung South Africa's reply07 Apr 2021, 17:54
Official
Good evening Michelle,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:SS