SAMSUNG SMC THE BIGGEST **** EVER !!!!!!!!!!!! AND BOT REPLIES AND NO RESOLUTION !!!!!

Good day, STOP GIVING ME THIS SAME BULL**** GENERIC 2 DAYS AND IM STILL WAITING FOR MY MATTER TO BE RESOLVED !!!!!!

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ********** 466

A senior customer service executive will contact you with further advise on this matter.

Regards, SamsungSA:^LZ

SEE COMPLAINT HERE BELOW !!!

SO I RECENTLY DROPPED MY GALAXY S8+ AND KNOWING ALWAYS HAVING A SAMSUNG U HAVE THE SCREEN REPAIR OPTION HINTS WHY I USE SAMSUNG THIS IS THE FIRST TIME SINCE MY GALAXY S4, S5 ,S6, AND S7 IVE EVER NEEDED A SCREEN REPLACEMENT I WAS NOT AWARE OF THIS NEW PAID NONSENSE OF SMC, SO I CALL THE CALL CENTRE NOW AND THEY SAY NO I CANT INSURE MY DEVICE ANYMORE AS ITS PAST 30 DAYS!!! IM LIKE *** AND SECONDLY ITS A PAID SERVICE NOW, SO HOW THE HELL CAN A PAID SERVICE HAVE A TIME LIMIT WHEN YOU WANT IT, SAMSUNG YOU HAVE LOST A LOYAL CUSTOMER, SO NOW I SIT WITH A ****ED SCREEN AND SPEAKER AND NO WAY TO GET SMC AS APPARENTLY ITS OVER 30 DAYS !!! WHAT A LOAD OF BULL****, SAMSUNG I WANT THIS MATTER SORTED OUT