Samsung Smartlife Prize - shocking

Smartlife is contracted to Samsung and awards sales consultants with power medals when a Samsung product is sold. I accumulated these awards over a period of years and used them to enter a competition for a 55 inch UHD television advertised in November 2014. I was informed that I had won the competition on the 7th of December and supp**** my TV license three days later. Rameez advised me that he was going to send an email and find out if I was going to have delivery before Christmas, I advised my family and obviously everybody was extremely excited.<br> <br> Since then I have called the call Centre over 40 times and have an email trail on 38 mails filled with apologies and excuses. Approval for this prize took four months! Claire Grundy is too embarrassed or scared to return my mails now after she promised delivery two weeks ago. Winning this prize has become a stress test, Rameez and Jivago at the Call Centre have been extremely helpful but they can only do so much.<br> <br> I think it is disgusting that Samsung can associate itself with a promotional company who treats loyal consultants selling Samsung products this way. I will certainly think twice before suggesting a Samsung product again.