BP
Boitumelo P
1 reviews | Active since Jan 2012
18 Jul 2020, 22:07
Samsung Smartlife
I have been experiencing problems with Samsung Smartlife from April, its July with the sales i made and they haven't paid them till to date. they claim that they'll payout.
basically what happens is, you sell a device and log the imei number of the device on their system then mondays you get the claimed amount. so they asked for the invoices are sent them claim tracker #***] #*** called ref(-***) this people sent me emails and promised pay outs Chrystal Stanfliet,Joy Louw,Zama Ndzane my claims are on Quarantine I sent them all the invoices they need I want them to payout .
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Replies (1)0
Replies (1)Samsung South Africa's replyOfficial
18 Jul 2020, 22:10Good evening Boitumelo,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply18 Jul 2020, 22:10
Official
Good evening Boitumelo,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
