Samsung smart tv very miss leading when it comes to quality

<p>I purchased a samsung smart 48inch smart tv on the 30 April 2016 which purchase from game in Gateway. The tv has no picture quality with line that appear in side the screen. A rep from the game store helped me log a complaint with Samsung. I did get a call from Samsung notifying me that will come to home and gave me their word they will fix my tv. They called me on the 27 July 2017 to let me know they are going to came over to check the tv at that time I was at work and I stated that my 12 year daughter was at home. The next day I got a call from samsung letting know that my tv can't be fixed and its best to purchase another tv cause the screen of this tv has a internal crack. He also mentioned that it will cost around the same price as buying a new tv cause screen is expensive. I was very disappointed cause my tv is only one year and three months old and it has a 2 yr warrant and also took another 3yr extended warranty under the impression I bought the best tv. I felt like Samsung was trying to promote their self by trying to make me by another Samsung tv without even trying to fix the one I have securely molten on the wall. I feel that quality of Samsung tv's are not of good quality and they are very miss leading. </p>