CR
Chris R

1 reviews | Active since Mar 2009

08 Sept 2015, 08:59

Samsung smart tv not so smarty

If you are buying a 2015 40inch smart tv and intend using it mainly for smart settings avoid samsungs product. They basically have a slow processor and take a long time to load before the functionality of the tv can be used from an off state. About 3 minutes which is ridiculous. Samsung SA will give you a myriad of solutions and updates and resets etc and end with bring it on for repair. One snag is this can be replicated in store , so it's not actually resolvable.<br> They are of loading a cheap products on South Africans that aren't fit for purpose. <br> I have a 48inch too bought at the same time and that works great, no one can explain why they are different and the packaging doesn't give you a clue either <br>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply08 Sept 2015, 15:05
Official
Hello chriscan,

Thank you for voicing your complaint through to Samsung Electronics South Africa. We would like to apologize to you for any issues you have had with our product. We will be in contact with you to advise you about the proper usage of the TV set.

Kind Regards
Samsung South Africa