DW
Dawid W
1 reviews | Active since Apr 2021
23 Sept 2024, 15:10
Samsung Smart TV no longer Smart
I have a 55inch smart TV with pre installed apps. Netflix was always working but all of a sudden I can no longer login using the app on the Samsung TV. I contacted Samsung South Africa and their excuse is that their is no software upgrade for this TV and I should rather buy an Android Box for streaming. Based on this answer what do you do ?
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Samsung South Africa's replyOfficial
23 Sept 2024, 15:14Good day Dawid
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply23 Sept 2024, 15:14
Official
Good day Dawid
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM