MV
Monique V
1 reviews | Active since Jan 2020
10 Nov 2023, 12:30
Samsung Smart Tv
Samsung 58" TU7000 Crystal UHD 4k smart tv, bearly bought 2 years ago, (so off course not under warranty any longer), faulty screen. Took it to repair shop, R4500 to get it fixed, with no guarantee that it will work. Technician showed me 5 tv's of the same brand and model in his shop, all with the same issue. Even said its not worth fixing because this specific model just gives to many problems. Will definitely never buy another Samsung TV.
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Samsung South Africa's replyOfficial
10 Nov 2023, 12:32Good day Monique
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply10 Nov 2023, 12:32
Official
Good day Monique
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM