PS
Pontsho S
1 reviews | Active since Feb 2021
17 Feb 2021, 10:06
Samsung Smart TV
I purchased a 55 inch Samsung Smart TV 2 years ago, it is showing show shadows I don’t know where from. I’ve been trying to get assistance from Samsung for more than 6 months now. It is utter nonsense that I can’t get help for buying such an expensive product
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Samsung South Africa's replyOfficial
18 Feb 2021, 15:49Good Day Pontsho,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM
Samsung South Africa's reply18 Feb 2021, 15:49
Official
Good Day Pontsho,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
NM