Samsung Smart TV

I recently received a 48J5300 Smart tv as a gift. I have been using it for about 2 weeks but am very dissapointed. I will be the 1st to admit that the picture and sound quality is good, the smart functionality is really dissapointing. It continually freezes, esspecially when using things like Showmax and the only way to get anything done is to switch the TV off and on again, sometimes you can't even do this via remote and have to turn the power off at the wall. I have done all the latest updates but it's still happining and is very irritating. I have noticed in reviews that other customers have also complained about the same problem.<br> <br> The remote functionality is also not great. This didn't seem like a major problem as I figured I would just buy one from the Samsung store with a keyboard, only to be told by the staff that the SAMSUNG remote won't work with my model so am pretty much stuck with the original one. <br> <br> This is all extremely frustrating for a 10k TV. Although I am a big Samsung fan and am even typing this from my Samsing laptop, I doubt I will try their Smart TVs again.<br> <br> Wayne