JJ
James J
1 reviews | Active since Nov 2010
29 Sept 2022, 16:35
Samsung Smart Monitor M5 - Worst Monitor Ever
I bought the Samsung Smart Monitor M5 screen about a month ago. Biggest mistake ever, since the 2nd day I have had it its been giving me issues. If the monitor loses electricity and the electricity comes back on, the image from my desktop and Netflix/Amazon Prime, etc., goes blank and will not return until you reset the monitor. This means you have to log into Samsung, Google, Netflix, Plex, agree to all their policies, change all your screen settings again. The best thing is, in a couple of days, you can do it all again. And the feature whereby an agent can remotely access your screen and fix ---also does not work.
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Samsung South Africa's replyOfficial
29 Sept 2022, 16:38 Good day, James,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Samsung South Africa's reply29 Sept 2022, 16:38
Official
Good day, James,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
:^JL