Samsung smart Life is a big ****!!

Samsung smart Life Incentive program is good and all. But when it comes to customer service and disputes they don't care. They don't bother to keep in touch the people in their contact centre's are *****.

On July 19th I had an dispute (never got paid eventhough I was promised to we already in December) they owe me R500! Firstly they said it would take 7days! I waited, then they said the other consultanted got paid for the claim. I then asked proof she couldn't provide apparently it was against the policy, I then asked the consultant if he could screen shot proof that he hasn't got paid he did, then she **** and said they were mistaken for other claims omw! What a lie hey, apparently head office has no time frame really? Oh so many lies from such a huge company, I mean I had an dispute with Huawei and got my money within 2weeks! But Samsung poor customer service! Full of ***** and don't pay out disputes!!