1 reviews | Active since Jan 2018
Samsung smart centres
pathetic pathetic pathetic
Gave in my phone for repair at the so-called smart centre where professionalism should be key.
No feedback from the smart centre after 2 weeks (after promising 2 days) No feedback from Samsung service line (after promising 24 hours) No feedback from Samsung CEO after logging complaint on dedicated line
Will now report my phone ****** and ask the police to close down the smart centre until my phone is found
Should anyone be interested
it concerns Century city smart centre Order nr ********** 257 and mails sent to zaservice, the ceo and unitronix mail addresses
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
Good day,
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA