1 reviews | Active since Sept 2016
Samsung Skype TV Camera
<p>Having purchased a TV – SKYPE camera from yourselves in order for us to skype with our sons in the UK , I am extremely upset that Samsung has removed SKYPE from all their smart televisions with effect 1 June 2016.</p> <p> </p> <p>I am now left with a useless Samsung camera which I cannot even use with my computer to skype as it not compatible with any other equipment bar a Samsung smart tv!</p> <p> </p> <p>I request a full refund from Samsung S A as Samsung has sold me equipment that I can no longer use through no fault of my own.</p> <p> </p> <p>The camera is still under the Samsung 2 year guarantee</p>
Hi Jacques
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Jacques
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
