1 reviews | Active since May 2018
Samsung sister company Maximize false advertising
False advertising!
I would like to let other companies know about false advertising. Maximize a sister company of samsung,approached our company with a fantastic offer. They would change our printing devices and save our company money. After consideration,we agreed based on the reliable word by Yushen Naidoo and Garth Upton. Yushen advised us to request settlements from our current service providers at that time on his behalf. Basically they have got all 7 contracts from our previous providers and only SETTLED THREE. The devices that were given to us were old and discontinued models. How does Samsung allow their agents to mislead the client? THIS IS LIKE THEFT!!!! We have tried to resolve this matter on numerous occasions with Garth Upton the MD of Maximize,and we have had no positive feedback. This has left us out of pocket as we are still paying our previous service provider for the 4 devices we are not using,AND WE ARE PAYING MAXIMIZE.... So people please be aware about deals that seems too good to be true.
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
