1 reviews | Active since Jun 2018
Samsung simply do not respond
So much for a reference number for my complaint, which inferred that somebody (who cared?) would contact me to resolve my now month-old complaint. Now 30 June, no call from Samsung. What a tragedy, that they have good products but an appalling Call Centre and a company ethic which appears to be 'stuff the customer'. So I will never buy Samsung again.
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^MS
This is to acknowledge the receipt of your mail.
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
Samsung Team^MS