SAMSUNG should not be allowed to trade in South Africa. They are ********ly ********** and *******!!!!!

Samsung Eastgate - An absolute embarrassment to RETAIL. In December I purchased a Samsung Fitness Watch. The strap is disintegrating from the sophisticated clip and also further on near the clasp. SAMSUNG EASTGATE tell me it will cost R1200 to replace for a device that cost R1,999. They say the strap is not covered even for defects and faulty materials. This watch is less than 5 months in my possession and should be covered for everything. The Supervisor laughs at me publicly and says "SAMSUNG Guarantees are WORTHLESS" and then has a big laugh with other staff members at my expense in front of other customers.