jJ
jlabuschagne J

1 reviews | Active since May 2016

01 Feb 2022, 16:06

Samsung should fire Inyathi Appliances

Sadly Samsung appoints an *********** service provider -- Inyathi Appliances -- to repair TVs. This is very disappointing as Inyathi does not care about Samsung's customers. I've been trying to send my proof of purchase to them for a week! I'll rather use Samsung than Inyathi!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply01 Feb 2022, 17:25
Official
Good day Juan , 

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 

We have noted your concerns and we are currently investigating the matter further. 

Your complaint has been assigned to our escalations department and we will be in contact with you. 

Regards, 
Samsung 
:^NM