samsung **** service *******

I am so frustrated!! I have bought a phone at the Garden route mall Vodacom and there was extras i was supposed to get with the mobile and that is why i purchased the mobile which is the samsung s9!! After a lot of emails to samsung and the ceo of samsung they said they will manualy escilate the extras for me and this was on the 17/07/2018 and the promo ended on 31/08/2018 and to date i still havent recieved my extras from samsung which is the dexpad and memory card and all the extras that was supposed to come with the samsung s9! I spoke to the Ceo of samsung aswell and he said he will sort the problem for me and fom july up untill today which is 06/09/2018 i havent heard back from samsung ceo or the service provider!! I have send hundreds of emails to samsung of which i have all the proof where they said i will recieve my extras and they will send it to me,,i have send my adress to them again and its now 3 months and still nothing from samsung!! CLEARLY SAMSUNG DOES NOT APPRECIATE THEIR CLIENTS AND DOES NOT CARE ABOUT THEIR CLIENTS,,,THIS IS VERY VERY UNPROFESIONAL FOR A BIG COMPANY LIKE SAMSUNG AND I URGE EVERYONE HERE TO STAND WITH ME AND NOT BUY ANY S9 FROM VODACOM CAUSE THE BATTERY DOES NOT LAST,,and this is another problem i complained about 3 days afer purchasing the mobile and they just said to me oh sorry but there is nothing we can do about it!! Why are we paying top dollar for these products and this is the type of **** service we get? Does your clients not matter to you,,we have purchased a lot from samsung and and all i have in my house is samsung from the tv to my kitchen to my laundry to my mobile,,everything is samsung and this is the **** service i get from samsung!! SAMSUNG I AM GOING WITH ALL MY EVIDENCE TO ALL THE NEWS PAPERS,,I CAN GAURANTEE YOU THIS!! I have been sending hundreds of emails to ********** and to date i havent heard anything back !!!! I am taking this matter further