Samsung services disgusting

I logged a call to Samsung about my washing machine on the 18th July. They sent their repair representative on the 24th July. To be told nothing is wrong with my machine. I called them again to say that there is something wrong with my machine pls send the representative again. I eventually took videos 25 Aug and sent them to the cell no that I had, and said so apparently there’s nothing wrong with my machine. To be told they needed to order parts, and that was because I had sent the videos otherwise I’d still be waiting. Called on the 01Seo to say that they were coming through, can through with about 3 different parts to be told again that they need another part. It’s Thursday 3rd of September 1230 and I still haven’t had a call or a message or any communication. I have been a Samsung supporter since I got married in 1999 ALL my appliances are Samsung. I a totally disgusted at your after service and as for the SO CALLED SAMSUNG REPAIRS, shame on you. Let me just tell you that I will NEVER EVER PURCHASE ANOTHER SAMSUNG ELECTRONICS!!! Samsung you need to review your after service departments as they are “SO CALLED REPRESENTING YOU!!!!!!”