1 reviews | Active since Jul 2016
Samsung Service SUCKS
I have spent two hours - calling and trying for find assistance with the replacement of the glass on my phone - googles says glass replacement R3700 LCD screen R5400... Only one of the places I called would do the replacement see below but then only the whole screen I got the first two numbers from the call center *** Pretoria Number does not exist *** Johannesburg – replace Full screen R5600 three weeks!!! I got these via messenger *** Pinnacle Micro DCT Holdings Perfect answering by the front desk and then an incredibly long ringing – switched to another line and more ringing… Back to reception and then music Nice guy tells me they work on tablets only!!!!
Gives me Partserv *** Call and get told to hold for parts…………………………………………………………………………………………………………………………………………………………………… They only do printers!!!!!!!!!!!!
Gives me NOTHING
Service sucks. I really dislike SAMSUNG - in the past they where great but over the past few years - they have really just become another ****py company
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
NM
Thank you for your patience and understanding.
Thank you for your patience and understanding.
