Samsung service sucks

<p> </p> <p style="margin: 0in 0in 10pt;"><font face="Calibri"><font size="3" color="#000000">I bought a Samsung double door fridge and freezer in March 2014. I noticed that the paint at the bottom of the fridge was bubbling, so I pushed on it and the paint fell off revealing rust. I have been going backwards and forwards between their service provider (Liptronics) and Samsung’s head office for over a month. In the beginning they did not want to help me because the 2 year guarantee was up. I then went to the store where I bought the fridge and they liaised with Samsung and eventually I s****ed to get assistance. They came back to me and said they cannot repair it and </font><span style="mso-spacerun: yes;"><font size="3" color="#000000"> </font></span><font size="3" color="#000000">I must pay a depreciation value of R3509.00 and then they replace the fridge. I just feel that a fridge should last you almost a life time. I paid a lot of money for this fridge and it should not rust within two years. It should not rust at all especially when the fridge is indoors. I bought a Samsung dishwasher, washing machine and television and I’m happy with them. I was dealing with Karabo Molefe who is an executive at Samsung and I don’t think she deserves her position there, because if I was an executive of Samsung that makes billions of rands a year I would not want an inferior Samsung product out there in the public. I feel they should replace it free of charge.</font></font></p> <p> </p> <p style="margin: 0in 0in 10pt;"><font size="3" color="#000000" face="Calibri">SHAME ON YOU SAMSUNG!!!!!!!!!!!!!</font></p> <p> </p>