Samsung Service Sucks

I bought a 3D LED TV. 6 Months after we opened the box, the TV gave in. Every 6 months after the TV was repaired it has the same problem. Now my TV is out of warranty with the exact same problem(REF : ***) and the service centre is passing the buck. Telling me that they waiting on the service centre to update, VOC needs to escalate etc. Its been a week and we don't get feedback, we need to call them. We were told VOC is a 24 - 48HR turn around but we only received feedback a week later after I threw my toys out of the cot for feedback because apparently you cannot call them Directly. Karabo from the helpline is very unhelpful!<br> <br> My company is looking at buying TV's for their 20 Stores and I have been tasked with finding a Brand, it will definitely not be Samsung I assure you that