Samsung Service Still Sucks!!!

My previous review, was directly for Samsung Clearwater and Cecile who gave me ********** service. My hopes were high when head office took over the matter, surely now I would get results, a refund or an exchange for a device that Samsung can't seem to fix.

Well after another two weeks of empty promises and lies, I'm still waiting. Apparently my exchange has been approved but it takes the exchange department more than a week and they still haven't contacted me. Clearly customer service and satisfaction is not a priority to them.

So I will say it again - save yourself the tears and rather buy Apple.