SAMSUNG SERVICE PATHETIC

My fridge packed up last week called Samsung they got a repairer to contact me within 48 hours. They never did. I had to contact them several times they rep**** days later call for service canceled. A new repairer was assigned took 4 days to get back to me again after i called. Will come out after i pay R500 call out. Still waiting a week later for invoices to pay. 2 weeks later food destroyed over *********** staff. I had the fridge fixed privately. The joke is my compensation according to Steven Maapacha at service desk is... I MUST PROVIDE LAST MONTHS TILL SLIPS. I asked who keeps those apparently he does. So your service and compensation to south africans who support you and you know we do is PATHETIC. I had to re stock my fridge over your service ***********ence.