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chenrypieters C
1 reviews | Active since Jul 2016
07 Sept 2020, 21:48
Samsung service is poor!!!!
Pre ordered the note Ultra so was supposed to get 4k gift voucher only got 1k did phone in they said they will fix the problem there was a problem with the voucher till today still waiting to get the voucher every time i phone the said the person will phone me back who is working with my query. Absolutely poor service from Samsung
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Replies (2)
Samsung South Africa's replyOfficial
07 Sept 2020, 21:54 Good evening Henry,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
Samsung South Africa's reply07 Sept 2020, 21:54
Official
Good evening Henry,
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
We have noted your concerns and your query has been escalated to our Voice of Customer team.
We apologize for the inconvenience caused.
A senior customer service executive will contact you with further advice on this matter.
Regards,
SamsungSA:
SS
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chenrypieters C's updateReviewer Update
10 Sept 2020, 22:08Still awaiting feedback
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chenrypieters C's update10 Sept 2020, 22:08
Reviewer Update
Still awaiting feedback