Samsung Service Centre - Terrible Service

<p>I submitted my phone 2 weeks ago to Total Sport Ranburg and they send it back to the supplier Samsung in Roodepoort because it has been giving problems since i bought it. I have been trying to get hold of Samsung to see if the phone has been fixed, till to date they are sending me from pillar to post and no one actually gives you the exact answer. When they transfer you to the repairs centre the lines are not answered. This is really terrible service, they took my details and till to date no one has called me.</p>