YM
Yvonne M
1 reviews | Active since Nov 2017
19 Nov 2020, 15:47
Samsung Service Centre at The Groove.
Please answer your phones..
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Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
19 Nov 2020, 16:55Good day Yvonne,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's reply19 Nov 2020, 16:55
Official
Good day Yvonne,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
Samsung ZA
SS
Samsung South Africa's replyOfficial
24 Nov 2020, 09:18Good day Yvonne,
Your concerns have been duly noted
We tried to call you but unfortunately, without success. We request you to share with us your name, contact details and description of your query to zaservice @ samsung . com, so that we can assist you further.
Thank you for your patience and understanding.
Your concerns have been duly noted
We tried to call you but unfortunately, without success. We request you to share with us your name, contact details and description of your query to zaservice @ samsung . com, so that we can assist you further.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
NM
Samsung South Africa's reply24 Nov 2020, 09:18
Official
Good day Yvonne,
Your concerns have been duly noted
We tried to call you but unfortunately, without success. We request you to share with us your name, contact details and description of your query to zaservice @ samsung . com, so that we can assist you further.
Thank you for your patience and understanding.
Your concerns have been duly noted
We tried to call you but unfortunately, without success. We request you to share with us your name, contact details and description of your query to zaservice @ samsung . com, so that we can assist you further.
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
NM