Samsung service centerBryanston

<p>Out of utter frustration i am posting this. I dropped off a samsung phone at the Bryanston service center on the 11th of November 2016. To date not one person has called us or followed up.</p> <p> </p> <p>My wife went there on the 18th of November to follow up on the phone. was assited by a person who said they would be right back. She waited for 30 min and when she enquired as to wether someone was sorting the phone out she was told that the person who was assitining her had left for the day.</p> <p> </p> <p>We keep having to go into the samsung bryanston service center as no one will answer the phone numbers provided when you call them ********** 600 / ********** 601. Over the course of a month having tried several times i have ever only mnaged to get through twice. Today when they answered and were looking for the phone, they simply hung up after 20 min of me holding.</p> <p> </p> <p>I then went into the bryanston service center again on the 25th and complained bitterly, the lady Thato gave me her cell number and promised to call on the same day with an update. Needless to say no call back happend and the cell number goes unanswered all the time.</p> <p> </p> <p>This is the 3rd S4 active we have had, the first s4 screen went and blacked out, it was in warranty and they gave us a new one, the 2nd phone experienced the same issue a year later. Again they gave us a new phone. Now the 3rd phone is in with the same problem and no one has assisted us at all.</p> <p> </p> <p>Today I am going to the service center to get the phone. I am then going to take a hammer and smach it into a million pieces infront of the samsung service center building. I am them going to post the video on every site I can find. I invite anyone who reads this to please join me at the samsung service senter today at 16h30 for a samsung smashing feast ill even give you a turn.</p>