CP
Carl P
1 reviews | Active since Mar 2020
16 Mar 2020, 14:07
Samsung Service and feedback is terrible
Service and feedback is absolutely terrible. I have an unsolved query for about 7 months now with no feedback at all. Just keep getting promised someone is looking into it and it has been escalated.
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Samsung South Africa's replyOfficial
16 Mar 2020, 16:13Good day Carl
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JL
Samsung South Africa's reply16 Mar 2020, 16:13
Official
Good day Carl
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^JL