CL
Carla L
1 reviews | Active since Apr 2015
28 Feb 2022, 11:02
Samsung Service Agents
I have 2 Samsung digital inverter aircons that were fitted in March 2020, I'm trying to find a service provider in the Sandton area to come out and service - going onto the Samsung website I cannot find a store in the area, then I get given the name of a service provider based in the Randburg / Fourways area. They in turn tell me to contact a service agent, number provided are in Pretoria and Kempton Park. Is there nobody in the Sandton area that services Samsung products. This is definitely the last time I will be Samsung!!!!!!
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Samsung South Africa's replyOfficial
28 Feb 2022, 11:03Good day Carla ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply28 Feb 2022, 11:03
Official
Good day Carla ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM