1 reviews | Active since Nov 2017
Samsung service
So Samsung gave me call. Was unable to answer. So as soon as I saw I had a missed call I phoned them back. They said the person handling my case was on lunch and would give me a call. Which was fine. So I was willing to wait. Now, unless Samsung employees have a 2hour lunch, I have still not been helped with my Samsung phone dilemma from either Samsung or MTN.
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Kindly note your query has been escalated to our voice of customer team under reference number: ***
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Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA