Samsung sent defective fridge

From the time i purchased my fridge it was an absolute nightmare. First my delivery of my fridge was delayed by more than two days. No phone call or update just a SMS to say they couldnt come. Poor service from Value delivery. Then my fridge was delivered on a friday. A defective fridge which the light didnt come on in the fridge, constantly beeping like the door was open even though it wasnt, and the auto door wasnt working. I moved into a new house and couldnt even move my food from my old place. Then called the Samung line on the weekend, apparently they dont open on weekends. Went through to the whats app line and a video call with a technician who also could not help me. Poor service again as your technicians are not well trained. Then i called Samsung again on Monday and they told me to place a return on their website and a new fridge will be delivered to me, again not something they could do over the phone but I had to do it. Then they told me I must wait another 2-3 days as they wait for stock of the fridge and for the delivery team to deliver my new fridge and then take the old one away. My fridge got delivered today , more than one week after moving into my new house. I expect to be compensated for my inconvenience from Samsung (not a 10% off your next order) as I had to pay for a plumber twice to install my fridge, all my food I stored has gone off, i had to ask friends and family to store my food from my old house and not to mention the constant beeping which drove me and my family insane. I would not recommend buying from Samsung online store