Samsung selfish business

Samsung escalated my problem to find out they wanted to explain to me why the customer care did.samsung consulted I spoke to asked me on which date did I purchase my Z Flip 3 in 2021...when I said oct31 she said the phone has a 2 years warranty with them as she got hold of me on the 1 st November.Samsung did I not contact you within your 2 year warranty and was completely ignored I've been using Samsung phones since E250 one you could slide didn't last,Samsung bright touch screen that froze those were problematic phone just like my Z flip 3.When I chose Z flip I thought things improved I do regret of choosing flip phone as I used my S4 mini for 5 years never had a problem .Samsung in future if you design fancy phones like Z flip advise your customers to insure the phone ...people are already asking wheres the Z Flip and I'm not saying anything good and I'm telling them Samsung does want to take responsibility customer must deal with the problem Samsung take the money and benefit.Samsung doesn't have to call me again I got the msg that Z Flip is my responsibility .