MO
Michaela O
1 reviews | Active since Dec 2022
12 Dec 2022, 18:27
Samsung ********
Samsung is a ******* company. My Samsung A10s is refusing to connect to wifi. The wifi feature is not even turning on and all other devices are able to connect to the wifi router. Same story with the Bluetooth. Tried that ******* whatsapp chat feature, they take so long to respond and then they send a message saying they are having technical issues with their chat feature. It's damn whatsapp so are they not having data or network. I won't recommend Samsung products to my worst enemy. *******
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Replies (2)
Samsung South Africa's replyOfficial
12 Dec 2022, 18:29Good evening Michaela,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Samsung South Africa's reply12 Dec 2022, 18:29
Official
Good evening Michaela,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
;MN
Samsung South Africa's replyOfficial
13 Dec 2022, 09:49Dear Michaela,
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;MN
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;MN
Samsung South Africa's reply13 Dec 2022, 09:49
Official
Dear Michaela,
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;MN
We have sent you an email to the email address you provided on this post.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
Samsung ZA
;MN