SAMSUNG ****MED ME

I wrote a review today of Samsungs pathetic service and the buds **** that they are running with vodacom, i was sent a response that a consultant will contact me, no one called me then after an hour I receive a response informing that I claimed after the promotion expired, I was sent an email to this effect, let's understand this, first they couldn't find my claim, now they found my claim but it apparently it was sent late, funny thing is I confirmed with vodacom and Samsung and was told that the promotion was still running when I signed my contract. On the Samsung members app the tab for the claim was still available to click on and submit, if you go to the Samsung app now the tab is removed because the special is over, when I submitted the tab was still available because the special was still active, that is why I believe that Samsung and vodacom are ******** customers to sign contracts offering free items