PK
Philip K
1 reviews | Active since Mar 2009
11 May 2021, 21:41
Samsung **** some
I upgraded to a Samsung s21 and claimed the free Samsung live buds, I received confirmation over a month ago and I still have not received them.
I tried contacting Samsung and no one can give me an answer.
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Replies (1)
Samsung South Africa's replyOfficial
11 May 2021, 21:43 Good evening Philip,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply11 May 2021, 21:43
Official
Good evening Philip,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS