FK
Fahima K
1 reviews | Active since Jan 2022
15 Jan 2022, 19:51
Samsung ****
I have purchased a Samsung z flip 3, registered for my R3000 coucher followed all the steps voucher was supposed to be activated in 5 days its been 2 weeks I have sent emails to queries no response, I tried calling the number provided
Seems like this is a **** 😡😡😡😡
Helpful (0)
Replies (2)0
Replies (2)
Samsung South Africa's replyOfficial
17 Jan 2022, 07:33Good morning Fahima,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply17 Jan 2022, 07:33
Official
Good morning Fahima,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's replyOfficial
17 Jan 2022, 10:56Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM
Samsung South Africa's reply17 Jan 2022, 10:56
Official
Your query has been escalated, please wait for feedback. We will inform you once it has been resolved.^NM