RC
Riaan C
1 reviews | Active since Mar 2009
21 Feb 2015, 17:27
Samsung says Samsung Smartphone none of their busi
I have a Samsung Note 4 which I received in December 2014. The charger stopped working. Both Samsung stores in Pretoria said that I am welcome to buy a new charger but that they are not in the business of honouring the Samsung warranty!?<br> <br> What an eye opener!!! Wish you had told me this before I decided to get A Samsung!!!
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Samsung South Africa's replyOfficial
23 Feb 2015, 08:41Hello rdc,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
Samsung South Africa's reply23 Feb 2015, 08:41
Official
Hello rdc,
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa
We acknowledge your comments posted on the Hello Peter Consumer Website.
Our sincere apologies for any inconvenience you may have experienced in this regard and would appreciate your patience while we investigate your concerns raised in the posting.
We have assigned one of our skilled consultants to contact you and offer further assistance.
Kind Regards
Samsung South Africa