Samsung SA, SMOLLAN and Vodacom4U are dishonest with customers

Despicable service by Samsung South Africa, SMOLLAN, and Vodacom4U, I upgraded my contract with Vodacom4U Cresta Centre, I was told by the salesperson(Ridwaan) that if I upgrade my phone to a Note20 on or before the 6th of November that I would qualify for a 32" Samsung SMART TV. I agreed and signed the NOTE20 contract on the 6th of November 2020, I confirmed with Ridwaan several times that the promotion was for a SMART TV, and every time he assured me that the promotion was indeed for a SMART TV(WhatsApp messages to confirm). After weeks of follow-ups and empty promises, a TV was delivered but it was a normal 32" HDTV, when I called and emailed to inform them that they delivered the wrong TV I was told that the promotion was for a HDTV, not a SMART TV, in all my correspondence to the 3 companies involved, regarding delay of delivery and false promises prior to delivery of the HDTV I referred to a SMART TV and not once did anybody mention that I was incorrect about the promotion being a normal HDTV and not a SMART TV, I have only been told that my queries are being followed up and lots of apologies for the poor service and Samsung even suggested that I contact the ombudsman for further assistance, they refuse to take responsibility for this and blame the Vodacom4U for false information given to me whilst the salesperson at Vodacom4U is still to date assuring me that he is looking for the brochure that was given to him with a 32"SMART TV as the promotion. I am appalled by the lack of taking any responsibility for this **** deal that I was sold for a much more expensive phone that I would not have agreed to if it was not for the SMART TV as told.