SE
Saud E
1 reviews | Active since Mar 2023
29 Mar 2023, 13:47
Samsung SA Promotions Team - Useless
Really disappointed with the Samsung South Africa promotions team. After weeks off zero communication regarding the Samsung tablet, from the S23 promotion. I get an email to say the delay is due to unforeseen circumstances. Really pathetic as they should have had enough stock in order to run the promotion. Now I have to wait until who knows when to receive the tab, while have received the funds for the new phone contract. Well Done Samsung Well Done.
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Samsung South Africa's replyOfficial
29 Mar 2023, 13:48 Good day, Saud,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Samsung South Africa's reply29 Mar 2023, 13:48
Official
Good day, Saud,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP